

Frequently Asked Questions
KC Head Spa FAQ and Policies
A Head Spa is a series of specialized scalp treatments in a spa setting, originally developed in Asia, that focuses on the health of the scalp and hair while also offering a deeply soothing, rejuvenating experience.
It combines deep cleansing, exfoliation, therapeutic scalp massage, and targeted treatments to remove buildup, balance oils, and refresh the scalp—think of it as a facial for your scalp.
At KC Head Spa, we elevate the traditional approach with added layers of care: every session includes a gentle, but deeply clarifying treatment for the hair with steam to remove hard water minerals and even medication buildup, plus supportive therapies such as frequency-based music for ultra relaxation, negative ion therapy, and grounding/earthing therapy.
The result is even more than just scalp care, it’s a restorative whole body renewal that resets your nervous system, reduces stress and quiets the mental chatter leaving you refreshed, more calm and clearer minded.
At KC Head Spa, we take great care in curating sessions that are not only deeply restorative but also very nurturing. Every detail is chosen with intention and designed to go beyond surface-level relaxation. We strive to create truly therapeutic experiences.
Our treatment rooms each have their own personality such as the Beach Retreat, Forest Escape, Bloom Room, Rain Room and Cosmos in our Overland Park locations and Cosmos in our Olathe location.
We use science-driven and botanical-based products selected for their effectiveness and integrity.  We do not use recycled water with heaters and pumps that 9 of 10 other head spas use. Our sinks are ceramic and not plastic(acrylic) so cannot harbor stains and bacteria. We have memory foam headrests. We do not use cheap, bulked products that compromise results.
Each head spa session includes a gentle but very effective chelating (deeply clarifying) hair treatment that purges unwanted minerals, product build-up, and even medication build-up from the hair.
The result is hair that feels lighter, brighter, softer, dries faster, and responds better.
After your session, your scalp feels clean, unclogged, flakes less, and is balanced.
Our treatment rooms each have their own personality and decor such as the Beach Retreat, Forest Escape, Bloom Room, Rain Room and Cosmos in our Overland Park locations and Cosmos in the Olathe location.
This thoughtful blend of customizable sessions, included treatments, clean products with high integrity, and one-of-a-kind detail makes KC Head Spa a space like no other.
Head Spa treatments are ideal for anyone looking to improve scalp health, hair health, address issues like dryness, oiliness, itchiness, dandruff, thinning hair, or simply looking for self-care. We do have an age limit of 12 years old and older.
Treatments range from 60 minutes to 90 minutes or more with customizations.
Yes! We have 5 treatment rooms in our Overland Park location so we can accommodate groups up to 5 at a time. If you are booking with a friend(s) or for a special event please let us know!
Our Olathe location has one treatment room with one spabed, therefore one appointment at a time.
KC Head Spa Overland Park has 5 distinct treatment rooms, each with one spabed. We can accommodate parties up to 5, and each person will get to be in their own sanctuary with undivided care and attention from the spa technician with minimal distraction so that you may fully benefit from your session!
KC Head Spa Olathe has one room with one spabed.
After 28 weeks of pregnancy, lying flat on the back for extended periods can put pressure on the vena cava and reduce blood flow to the uterus, which may temporarily affect your baby’s oxygen levels and heart rate. You will need written clearance from your provider for services at KC Head Spa if you are 28 or more weeks pregnant. If you do not have this release at the time of your appointment, we cannot perform your service, and it will be treated as a no-show or late cancellation resulting in a cancelation fee. This policy is for the safety of you and your baby, and there are no exceptions.
We have a pre-appointment form for you to fill out and tell us about your allergies and we will do our very best to accommodate your needs by eliminating or exchanging the products that may have your allergens in them. You may also call or email us to discuss your needs if your allergens list has 3 or more allergens listed.
Hair Extensions and Sew-ins
Head Spa services at KC Head Spa cannot be performed while any type of extensions or sew-ins are being worn. The bonds on extensions could be affected by the steam and other treatments we use.
Braids or Locs
The full benefits of head spa sessions are best experienced when scheduled between move-ups or when these styles are not being worn. If you elect to still receive services while braids or locs are in place, results may be limited. KC Head Spa is not responsible for incomplete cleansing, product buildup that cannot be fully removed, disruption to the style, frizzing, loosening, or changes to the appearance or longevity of the style.
We do however, highly recommend getting head spa treatments in between extension move-ups and other hairstyles!
We encourage regular appointments for optimal scalp health. Head Spa sessions and treatments are very beneficial for unclogging hair follicles and balancing the scalp, leading to healthier hair.
And if you are wondering if you can be hairless and still reap the benefits of a head spa session.. yes! you absolutely can!
We recommend that you wait a minimum of 1 week after any color services, mainly darker or brighter color, due to the gentle but effective clarification process we use for our treatments.
However, please note you may opt out of the chelation treatment if you wish.
It would be ideal to visit before your hair appointment, as clarified and nourished hair ensures better color absorption and more vibrant, long-lasting results, and excellent for prepping hair for Keratin treatments or perming.
For optimal scalp health, we recommend a treatment every 4 to 6 weeks or more often if you wish. However, if you experience issues like dryness, oiliness, or buildup, more frequent treatments may be beneficial until balance is restored.
But ultimately, we encourage you to come as often as you are able. You are worthy of care.
Once you enter the private head spa room, video recording will not be permitted unless arranged in advance under special circumstances. You are here to unwind and be uninterrupted so put your phone away.
